Last updated June 2026.
This Privacy Policy explains how AICaller, operated at aicaller.indiadns.com, collects, uses, and protects information when you use the Service. We are committed to handling data responsibly and in line with applicable Indian data protection law.
We collect the business and account details you provide, such as your name, email, phone number, business name, services, and working hours. When the AI handles calls, we process caller phone numbers, call recordings, transcripts, and booking details so the Service can function.
We use this information to answer calls, book appointments, send WhatsApp confirmations, show you call logs and analytics, process payments, provide support, and improve the Service. We do not sell your data or your callers data.
To deliver the Service we may record and transcribe calls. As the business owner, you are responsible for informing your callers about call handling and recording where required by law. Recordings and transcripts are stored so you can review them in your dashboard.
We share data with the providers that power the Service, including telephony, voice and speech, WhatsApp messaging, and payment partners. These providers process data only to deliver their part of the Service and are bound by their own obligations.
Your data is stored on secured servers with access controls and reasonable technical safeguards. While no system is perfectly secure, we take steps to protect your information against unauthorised access, loss, or misuse.
We retain account and call data for as long as your account is active and as needed to provide the Service or meet legal obligations. You can export your data and request deletion when you close your account.
You may access, correct, export, or request deletion of your personal data. To exercise these rights, contact us using the details below and we will respond within a reasonable time.
We use essential cookies to keep you signed in and to operate the dashboard securely. We do not use them to track you across other websites.
We may update this policy from time to time. Material changes will be reflected by the updated date at the top of this page.
For any privacy questions or requests, contact us at admin@aicaller.indiadns.com.