DOCS
Managing appointments
View, add, reschedule, cancel, and complete bookings.
Every booking the AI makes appears in Bookings. You can also manage them yourself.
What you can do
- New booking - add one manually (service, customer, date/time, staff).
- Reschedule - move to a new open slot.
- Cancel - cancel with an optional reason; the customer is notified.
- Completed / No-show - mark the outcome after the appointment.
- Filter by date range, status, or staff member.
How the AI books
During a call the AI checks your live availability, offers open times, collects the customer name, books the slot, and texts a confirmation. If a slot is taken or a detail is missing, it asks again rather than guessing.