DOCS
The business brain (knowledge base)
Teach the AI everything it should know.
The Knowledge page in your dashboard is your AI receptionist's brain. Anything you write there is used to answer callers - prices, policies, directions, parking, payment methods, staff and specialties, offers, and anything customers commonly ask.
How it works
- We pre-fill a starter template for your business type. Edit the lines marked (edit) with your real details, then save.
- Your services, FAQs, and business hours are included automatically - use the knowledge base for everything else.
- Changes take effect on the very next call. The AI always uses your latest information.
Tips for a great brain
- Write the exact answers you would give: real prices, real policies.
- Add the questions customers ask most as FAQs.
- Use the call-handling notes for behavior (for example: always offer the earliest slot, transfer angry callers).